Refund policy
Return & Refund Policy
Effective date: March 2026
This Return & Refund Policy applies to purchases made at Hobby 151 (the “Store”, “we”, “us”). By placing an order, you agree to the terms below.
1) All sales are final
Due to the nature of trading cards, sealed collectible products, and accessories/supplies, all sales are final.
We do not accept returns or exchanges for any items for reasons including (but not limited to) change of mind, incorrect purchase, price changes, or pull rates.
2) Damaged, incorrect, or missing items
If your order arrives damaged, incorrect, or missing items, contact us within 48 hours of delivery so we can make it right.
Please include:
· Your order number
· Clear photos of the item(s)
· Photos of the shipping box and packing materials
We may offer, at our discretion:
· A replacement (if available)
· A refund
· Store credit
3) Shipping issues & lost packages
Once a package is marked delivered by the carrier, it is considered delivered.
If tracking shows delivered but you can’t locate the package, please:
1. Check around your delivery location and with household members/neighbors
2. Contact the carrier to open a claim
3. Email us with your order number and claim details
For packages that are confirmed lost in transit, we’ll work with you on a resolution once the carrier investigation is complete.
4) Refunds (if approved)
If a refund is approved:
· Refunds are issued to the original payment method
· Processing time is typically 3–10 business days (varies by bank/payment provider)
· Original shipping fees are non-refundable (unless the issue was our error)
5) International orders
International customers are responsible for any duties, taxes, and import fees charged by their country. These fees are not refundable.
6) Contact us
For return/refund requests, contact:
· Email: shophobby151@gmail.com
· Instagram: @hobby.151
Include your order number and a brief description of the issue so we can help quickly.